Slots / Sports
At 99car, we want you to know exactly what data we collect when you create an account, make a deposit through bKash, Nagad or Rocket, or browse our lobby. This policy sets out what we do with that information and what choices you have — access and use depend on your local law and eligible regions.
When you open an account on 99car, we collect the details you enter during registration — your name, contact information, and any wallet identifiers you supply when linking bKash, Nagad or Rocket for transactions. We also collect device and browser data each time you visit: IP address, session length, pages viewed and the device type you're using. This lets us keep the lobby functioning correctly on your mobile and flag unusual access patterns on your account. We do not sell your personal data to third parties for their own marketing purposes. Data shared with payment processors — such as the infrastructure that runs bKash, Nagad or Rocket routes — is limited to what those processors need to complete or verify a transaction. We retain account records for as long as your account is active and for a period after closure, in line with applicable record-keeping obligations. The specific retention window can vary depending on the jurisdiction your account sits in. If you want to know what data is held against your account, the right place to start is the support contact route listed further down this page. Availability of this service depends on your local law and eligible regions.
This policy covers data processed directly by 99car across four distinct areas. Understanding which area your question falls into helps you reach the right resolution path faster.
Registration details, login history and session data generated when you sign into your 99car account are fully within scope. This includes the device identifiers your browser passes to us each session and any changes you make to your account profile.
Payment data created when you deposit or withdraw using bKash, Nagad or Rocket is covered here. We hold the minimum needed to reconcile your wallet activity. The payment processor's own privacy terms govern data on their side of the transaction.
Browsing behaviour within the 99car lobby — which game rooms you open, how long you stay on a page, and navigation path data — is collected and covered by this policy for the purpose of improving how the site works on your device.
Links to external sites, payment gateways operated independently of 99car, and any third-party identity verification services fall outside the scope of this policy. Once you leave our domain, that site's own terms and privacy notice apply.
You have practical choices under this policy, and each one has a clear path inside your account or through our support route. Start with your account settings page — that is where you can review the contact details and profile information we hold. If something is wrong or outdated, the correction form is on the same page; fill it in and our team will update the record. For questions that go beyond what the account panel covers — such as asking what transaction data is stored against your wallet, or requesting that inactive account records be reviewed — write to us through the support contact route. We will acknowledge your message and work through the request with you. Availability of these rights depends on your local law and the eligible region your account is registered in. We do not require a formal legal letter to start a data query; a plain message explaining what you need is enough to open the process.
Open the account settings page to see the profile data and contact information we currently hold. The display refreshes each time you log in, so what you see is the current state of your record.
If your name, mobile number or wallet-linked contact is wrong, use the edit fields in account settings. Changes are logged with a timestamp so you can confirm the update went through.
For anything beyond the account panel — transaction data, retention periods, or wallet-linked records — reach us through the support contact route on this page. A plain description of your question is all we need to start.
If your account has been closed or you want to understand what remains in our system, contact support directly. We will walk through the applicable retention rules for your region and tell you what we hold.
If this policy raises a question you cannot answer by checking your account panel, use one of the contact routes below. We handle privacy queries through the same support channels as general account help — there is no separate form required to ask about your data.
Open the chat icon in the bottom corner of any page on 99car. State that your question is about your account data or this privacy policy and the agent will direct it to the right team.
Send your query to the support email address listed on the Contact page of this site. Include your registered account identifier so we can locate your record without asking for additional details.
The Help Centre linked from your account dashboard covers common privacy and data questions with step-by-step paths. If your question is not answered there, it will route you to a live agent.
We apply account-level security measures to protect data stored in your 99car profile, including the payment method records attached to bKash, Nagad or Rocket wallet links. Here is how each area works in practice.
We use cookies to keep your session active while you navigate the lobby and to remember your preferred language and device settings. You can manage cookie preferences through your browser settings; switching off non-essential cookies will not block account login.
Your login credentials are stored in hashed form — we do not hold a readable version of your password. Unusual login attempts from new devices trigger an account review step before access is granted, visible in your login history.
Active account data is retained while your account is open. After closure, a retention period applies in line with the record-keeping rules of the jurisdiction your account is registered in. Specific durations are available on request through our support route.
When this policy changes in a material way, we post a notice on the 99car site and, where the update affects how we handle your account data, we send a message to your registered contact. The effective date at the top of the policy page always shows the current version.
These are the questions we get asked most often about how 99car handles account and payment data. If yours is not here, the support contact routes above will get you a direct answer.
We hold the registration details you entered when opening your account, your login and session history, and the payment method identifiers you supplied when linking bKash, Nagad or Rocket. You can review the profile portion of this data from your account settings page at any time.
We share only what is necessary with payment processors handling bKash, Nagad or Rocket transactions. We do not sell your data to third parties for marketing. Any third-party service linked from our site operates under its own privacy terms once you leave the 99car domain.
Open your account settings and use the edit fields for name, contact number or email. Changes are logged with a timestamp. If the field you need to correct is not editable directly, contact support through live chat or email and we will update the record for you.
We apply a retention period after account closure in line with the applicable record-keeping rules for your region. The exact duration can vary by jurisdiction. If you want to know the specific period that applies to your account, ask through the support contact route and we will confirm it.
Yes, we use cookies to maintain your session and remember your settings. Non-essential cookies can be managed through your browser's privacy or cookie settings. Turning them off will not prevent you from logging in, but some lobby features may behave differently on your device.
Reach us through live chat on any page, or email the address listed on our Contact page. Include your account identifier and a brief description of your concern. We will acknowledge your message and work through the query with you. Access to remedies depends on your local law and eligible region.